Privacy Policy

Introduction

This privacy policy details how and why we obtain, store and process data which can identify you. We may amend these terms of use from time to time and the revised version will be effective immediately.

Contact Details

We are Proteo Limited, whose principal place of business and registered office address is: Proteo Limited Intwood Road Cringleford Norwich Norfolk NR4 6AU.

Company registration number - 04630809.

Email - info@proteo.co.uk

Data Protection and Privacy Statement

Proteo Limited provides information in relation to our offers, products and services. We are committed to protecting the privacy and confidentiality of information provided by those parties ("Users") who access our Websites and we uphold the relevant data protection principles and process all personal data in accordance with the Data Protection Act 1998.

The Information we collect

Information is collected from you when you contact us via the website, or phone / email us to enquire about one of our offers, products or services. The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

Why we collect it

In order for Users to request and receive information about Proteo, which is tailored to their requirements, we need to collect and process various personal data. In order to request additional information, Users will be asked to complete an online from with personal data including full contact details.

Processing of Data

The personal data we collect is used to process your request for information, to provide you with additional information that may be relevant and to keep records of those that use our Websites so that we can contact Users to inform them of recent news, offers, products and services that may be of interest to them.

As part of our email marketing activity, we use an open tracking system to ensure you receive targeted and relevant information from us. This data is not shared with any third parties without your consent.

Who we disclose it to

We will only pass on information about you as an individual (as opposed to aggregate information) to third parties to enable us to perform services requested by you or with your prior consent.

If you give your consent, we will pass your contact details to third parties who may then occasionally send communications to you to provide information, offers and services that may be of interest to you.

Security

Our Websites and our computer systems have security measures in place with the aim of protecting the loss, misuse or alteration of the information Users provide to us. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Automated decisions

We may process your personal data as part the billing process and send you details of our offers, products and services based on your purchase history.

Updating / Removing your personal information

Users may change their registered details in any way, request a copy of the details we hold about them or cancel their registration by emailing us at info@proteo.co.uk. Users may also do this via the unsubscribe link at the bottom of any email marketing they receive.

Comments / Questions

Any comments or questions about our Data Protection and Privacy Statement may be sent to us by email to info@proteo.co.uk.