What it is

DriverWorkFlow is connected into the Mobile Platforms gateway services, which manage the message traffic between mobile worker and your office-based operational systems through a number of flexible integration methods.
  
DriverWorkerFlow includes a suite of standard mobile ‘forms’ which can be used to configure a workflow – for instance: vehicle checks, job confirmation or signature capture.  

We’ve already developed forms for several industries, including oil recycling, clinical waste, medical courier, wine club, and waste. These cater for mobile scanning, printing and remotely managed processes.

You can fully edit and swap the order of screen flow, update forms and add custom forms remotely. The process your mobile workers need to follow can be changed on the day, while on the move.

Features and Benefits 

	Enables office-based and mobile staff to send and receive mission critical information, in real time Using centralised systems, state-of-the-art hardware and standard or part-customised forms			Significantly reduces time and costs involved with: admin; phone calls/messages; emails; postage; printing/photocopying; central-office co-ordination; downtime due to constant return visits to base for work updates
	Allows head-office viewing of all mobile activities in one place, in real time – helping to optimise the planning, work-scheduling and logistics involved with mobile workers’ activities and tasks – assuring viability of calls, estimating ETAs and confirming arrivals			Real-time rescheduling helps to counter disruption caused by staff sicknesses, hold-ups and customer cancellations, reducing missed, ineffective and late appointments – allowing for emergency call-outs whilst avoiding disgruntled customers and delays that might lead to down-time

What situations it's right for:

	Organisations with mobile workers or mobile salesforce who need to communicate job and apointment information real-time to improve productivity and reduce travel time
	Mobile situations involving working from vehicles (on regular rounds or making scheduled deliveries), those making off-site visits (sales calls, call-outs, maintenance providers, visiting health-workers and home-helps etc.), those continually moving from site-to-site, door-to-door or covering a wide geographical area as part of their work
	Operations needing to share information amongst workers in a variety of non-standard circumstances
	Situations where mobile workers have to carry-out regular, or centrally directed, off-site equipment or vehicle checks and functions, sending information to office-based staff for instant processing and follow-up
	Organisations with a critical need for their staff to be able to access and interact with business information, using customised processes, including the ability for head-office to reschedule workflow, in real time, to handle changing circumstance
	Businesses needing to provide GPS-monitoring of mobile workers due to statutory duty-of-care requirements and to enable co-ordinated central redirection of mobile workers to provide flexibility of service