Managing and supporting your back-end servers and server sub-systems.

ServerGuard is designed for small to medium enterprises (SMEs) who want to work in partnership with a specialist provider.

 

The agreement might cover only a single server system (such as an exchange server) or your entire server and system infrastructure.

 

Typically, the IT teams we work with through ServerGuard are competent at the desktop technology level, but may need a point of escalation for the kinds of issues that are not so commonly seen or not so easy to resolve at the server-side.

 

Our clients also use ServerGuard in emergency situations where having access to a team of experts can help to get things back up-and-running much more quickly.

 

The Proteo team proactively monitors client server systems to prevent failure, check disk space and general health, monitor and administer back-ups and install all security and service patches, to ensure peak performance.

 

 
Features
 
 
ServerGuard provides the following:

Third-line, specialist support for your IT team

Enables your IT team to concentrate on their key business objectives

Provides a technological foundation during staff turnover

All-encompassing technology support

Proactive (not reactive) system administration and maintenance
 
  
 

ServerGuard client:

 

We provided Datalink with new server systems and a follow-on support package that would ensure their IT team could focus their time on supporting users.

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