NetGuard allows you to focus your time and energy on your core strengths and business opportunities and gives us total responsibility and full accountability for management of your IT service and all end-user support.

 

It is designed for businesses and organisations which typically have between 10 and 100 PCs and either no dedicated IT staff or just one or two who generally co-ordinate IT suppliers and manage activity.

 

NetGuard ensures your people are reliably connected to the information that they need so can increase team moral, productivity and well-being

 

Perfect for any sector or industry, our clients include transport firms, manufacturers, charities, financial advisers, mortgage intermediaries, the construction industry, production companies and the public sector.

 

You can be confident that your systems will be available and unplanned outages will be avoided as our round the clock monitoring will help to avert disaster. If you do have a problem or you need some help then our 24 hour service desk ensures that you can get assistance whenever you decide to work and we will be helping you to solve your issue in less than 15 minutes.

 

Our commitment to client service levels and regular service reviews will help us keep in touch with your business activity and ensure we deliver the service you need.

 

 

 

 
Why NetGuard?
 
 

 

All-Encompassing IT managed service

 

Proactive (not reactive) system administration and maintenance

 

Timebound SLA Guaranteed response in less than 15 minutes

 

Exclusive support line for your company

 

Service Desk open 24-hours-per-day / seven-days-per-week

 

Responsive Remote access response / on-site response included as standard

 

Co-ordination Third-party co-ordination (so you don’t have to)

 

Monitoring Daily preventative monitoring

 

 
  
 


 

BAFTA-nominated production company chooses NetGuard as their primary IT support service. Find out how we provided them with a dual technology Mac and Microsoft Infrastructure perfect for their line of business.

 

Read More

 
  
 

Proteo Logo